We offer several Point of Sale systems, IT Outsourcing, and IT Support and Technical services. We provide free demos and in some cases, a proof of concept. We're as concerned as you are that you're making the right investment for your business. Contact us for a free consultation to learn how Cognitive can make Technology work for you. We'd love to hear from you.
NCR Aloha has the highest market share in the industry. Our multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices, and consumer mobile devices.
Retail Management Hero™ (RMH), the succesor to Microsoft Dynamics Retail Management System (RMS) is a complete point-of-sale (POS) solution that enables retailers to efficiently manage all their back office and POS activities. Packed with functionality to optimize inventory management and remove the guesswork from purchasing decisions, RMH is a standalone software system that helps small to medium-sized store chains improve business intelligence (BI) while operating smarter and faster throughout the entire retail environment.
Cognitive can handle and support your entire IT operation insuring a smooth functioning IT infrastructure and operational environment integral to your business. Outsourcing will reduce your labor costs, free up internal resources, have at your disposal IT individuals with varied expertise, decrease risk, and allow you to concentrate on your core business. Our services include:
The impact of your investment in business software goes beyond implementation. CITS is fully aware that the ongoing role played by maintenance and support can add significant value to the quality and life of your IT investment. We have the organization, procedures and personnel to provide comprehensive support. CITS maintains a staff of trained and certified hardware, software and network engineers capable of providing 24 hours by 365 days support.
Cognitive utilizes a hosted Help Desk that is made available to all our clients on contract. This allows us to track service call response and resolution times by client. Service requests are routed immediately to the proper Cognitive support staff and automatically escalated if agreed upon service levels are not met.
Our portfolio of Installation and Service offerings include:
We are determined to bring excellence to all aspects of our customer service and support programs!